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FOR OUR BEST PRICES BOOK DIRECT - JUST CLICK ON "BOOK A ROOM" AND SELECT YOUR DATES.
2022 prices:
Superking size bed with large private bathroom - £110 per night. (Breakfast included)
Superking size bed with large ensuite bathroom - £110 per night. (Breakfast included)
King size room with sea view and ensuite bathroom - £110 per night. (Breakfast included)
Information about arriving at Aldersyde.
Our normal check-in times are from 4pm - 6pm. Other times may be arranged by prior request and we will do our best to accommodate. However, we are a small business and therefore may not always be able to offer this.
We would be grateful if you can either let us know or confirm your approximate time of arrival.
If for any reason this changes please let us know by phone as soon as possible.
If you arrange an early check in, we cannot guarantee that bedrooms will be available for your use on arrival. You can safely leave bags and collect your keys.
If for any reason an early check in is no longer required please let us know as soon as possible.
If on the day of arrival you are delayed please contact us by telephone with an estimated time of arrival.
If you have not arrived by 7pm and not contacted us. We reserve the right to cancel the booking. We may also invoice you for the total cost of your stay.
We are unable to provide private parking for our guests. There is on-street parking available and Pay & Display car parks located nearby.
We have an outside tap for washing off walking equipment.
DEPARTURES
Check out by 10.00 am.
Sorry we are unable to offer a late check out.
Please ensure all keys are returned on departure. A charge of £5.00 per key will be charged if keys are lost or not returned.
See also: Accommodation terms and conditions...
We take your privacy extremely seriously, and will never share your personal data at any time.
PAYMENTS
A £30 non-refundable deposit, payable by debit or credit card, is required to secure the booking of a room. The balance is payable upon your arrival with us. We are unable to accept payment by cheque or American Express.
CANCELLATIONS
If for any reason you will not be able to stay with us, please contact us as soon as possible.
You can cancel by email or telephone.
For cancellations made with less than 48 hours notice, payment for one night's accommodation will be required.
For cancellations made with less than 24 hours notice, the full payment for your stay is required.
If you need to cancel your booking during your stay. The total cost of your booking will be charged.
We suggest guests take out travel insurance to cover cancellations.
CANCELLATIONS BY ALDERSYDE
If we have to cancel a booking due to exceptional circumstances e.g illness, injury, severe weather or damage to property etc, we will endeavour to contact you as soon as possible. Unfortunately we would be not be able to book you alternative accommodation. We do not accept any further additional liability.
Where possible please ensure we have a mobile contact for you in case of emergency.
We reserve the right to terminate a booking at any time, if the actions of guests are deemed detrimental to the property or comfort of others
We are a strictly no-smoking premises.
Children aged 12 and over are welcome, although we have no family room and they will be subject to booking at our listed room rates.
We cannot accommodate pets, other than assistance dogs.
As all of our guest rooms are on the first floor and above, we are unfortunately unable to accommodate wheelchair users, or people with reduced mobility.
Complimentary WIFI is provided to our guests. However, we would respectfully ask that it's usage and downloading of any material to your devices is kept to a minimum.
The maximum occupancy of each of our rooms is two guests. This number cannot be exceeded under any circumstances. We reserve the right to refuse admittance if this condition is not adhered to.
We reserve the right to refuse, or revoke (before or during the stay), any bookings from parties which may be deemed by us, as unsuitable or to be causing a disturbance to other guests.
We cannot accept liability for occurrences that are outside of our normal reasonable control. For example, the breakdown of domestic appliances, wiring, plumbing, sudden temporary invasion of pests, any damage resulting from exceptional weather conditions or negligence resulting in loss, injury or accident. Nor can we accept liability for changes to (or withdrawal of), facilities mentioned in any descriptions.
Guests bring personal belongings at their own risk. No responsibility can be accepted for loss or damage to any such items.
Guests are responsible for the room and are expected to take all reasonable care of the same. However, should a breakage or spillage occur please advise us so we may deal with this before our next guests arrive. We may charge for breakages of fixtures and fittings.
If a guest is not entirely satisfied with the accommodation offered, please inform us immediately and we shall endeavour to resolve the issue.
Aldersyde is situated in a residential area. Guests returning to the property late at night are requested to respect our neighbours by keeping noise to a minimum. Also when returning to rooms please respect the other guests' need for quiet.
We ask visitors to respect that this is a family residence and you are guests in our home.
By booking with us you have agreed to these Terms and Conditions.
See also:
Website terms and conditions...
We take the utmost care to make sure our descriptions of the property are accurate. At time of publishing/printing, all information is given in good faith and assumed to be correct, therefore we cannot be held responsible for any errors, or the results of such errors.
COVID - 19 Protocols
We are pleased that you have chosen to visit Aldersyde. Whilst staying with us we hope that you enjoy a relaxed and happy visit. In order to make our home a safe as we possibly can and as per Government Guidelines we have carried out a risk assessment in respect of Covid -19. This has identified some changes that we have had to make to comply.
We aim to greet you in our usual friendly manner and to show you to the room you have selected. We are a small establishment with three guest rooms catering for a maximum of six guests, so it is relatively rare for you meet other guests whilst moving through the property.
Current Government guidelines require our guests to wear face coverings at all times in the communal areas of our house but not whilst having breakfast.
On booking you were asked to provide an arrival time, we would ask that you keep to this to the best of your ability. Hopefully this will go someway to avoiding all our guests arriving at the same time. If when you arrive we are showing one set of guest to their room, you might be asked to wait just outside ( weather permitting) or just in the porch area until we can give you our whole attention.
Hand sanitiser is available in the porch and we ask that you use it before entering the property.
Likewise it is also available in the breakfast room and we again ask that you use it on entering.
To minimise chances of contamination once your room is prepared for your arrival you will be the only people to enter and exit. Regrettably this will prevent us from servicing your room on multiple night stays. We continue to supply our usual complimentary items, if you need these replenishing during your stay let us know at breakfast.
In order to maximise ventilation the windows in your room will be left open after we have prepared it. We ask that when you check out you also leave them open please.
In preparing your room all hard surfaces have been thoroughly cleaned with hot soapy water followed by disinfectant. Unfortunately we have had to remove some of the soft furnishings to comply with hygiene guidelines. Those that remain will be treated with a sanitiser.
There is also a anti viral spray and cloth in your bathroom should you wish to use them.
All high touch surface in communal areas will be cleaned regularly.
In order to maintain social distancing recommendations in our dining room, only two of our three tables can be occupied at any one time.
There will be two sittings for breakfast of 8 am and 8.45 am. You will be asked to select one of these times, subject to availability, along with making your breakfast choices on individual single use menus. The menus can be found in your rooms and once you have had an opportunity to read and make your selection, just leave them on the hall sideboard by the visitors book the night before.
We are no longer able to offer a self service option for fruits and cereal etc. These items are still available and can be selected at table service in the morning.
If you are feeling unwell before arriving with us, we respectfully request that you DO NOT TRAVEL, let us know and cancel your booking. We will still be here when you feel better.
Similarly, if you develop symptoms of Covid-19 whilst here, we ask that you let us know, leave immediately and follow the self isolation regulations at your usual address.
We are making every effort to protect ourselves, other guests, our business and the local community. Therefore, we ask that if you live in an area that has a local lockdown imposed with travel restrictions, that you contact booking.com to either cancel or hopefully rearrange your visit for another time.
We realise these are unusual times for us all and thank you for assisting us with the above, to comply with the current Government advice in managing the potential risk posed by this virus.
For information on Pubs and Restaurants in Robin Hoods Bay please visit Robin Hoods Bay Tourism website to see their details as pre booking may be required.
Thank you for your assistance and understanding,
